Job Vacancy Customer Success Manager Outram March 2021 PERX TECHNOLOGIES PTE. LTD.

Information of Job Vacancy

Title of Job : Customer Success Manager
Company Name : PERX TECHNOLOGIES PTE. LTD.
Placement : Outram
Date : 2 days ago ---> OPEN !
Expired : No

Job Vacancy Outram 2021 PERX TECHNOLOGIES PTE. LTD.. Good Morning for buddies who are searching for job. Hopefully not despair stop to find a job that suit with interest your needed. Indeed occasionally find a job that well suited is convulated in this year. On this occasion, the admin will give news Job Vacancy Outram 2021 PERX TECHNOLOGIES PTE. LTD.. Here news more detail about Job Vacancy Outram 2021 PERX TECHNOLOGIES PTE. LTD..

Job Vacancy Outram 2021 PERX TECHNOLOGIES PTE. LTD.

Here is qualifications job description that you must meet to fill Job Vacancy Outram 2021 PERX TECHNOLOGIES PTE. LTD. which opened earlier of this month:

  • [CANDIDATES WHO REQUIRE WORK PASSES NEED NOT APPLY]

About Perx:

Perx Technologies is a category creating Lifestyle Marketing SaaS Platform helping traditional enterprises transform from transient, transactional businesses to delivering meaningful engagements and experiences in the digital economy. Enterprises are racing to build mobile-first net new revenue streams by becoming 2 sided marketplaces. Perx Lifestyle Marketing Platform enables enterprises to redefine customer engagement, stand up a commerce marketplace in less than 30 days, and become a strong Adtech contender in the digital economy.

We’re a company that is made up of 21 nationalities working together with the same goal and vision in mind. We understand that product innovation comes from people innovation, and that’s why we invest in cultivating leaders and HIPOs throughout the organization. If you’re passionate about creating and contributing to a top-notch culture and talent pool, join us! This is your opportunity to be part of an incredible story that is only getting bigger and better by the day!

To find out more about who we are and why we exist go to: www.perxtech.com

Quick Snapshot:

This is a hands-on position where the role of Customer Success Manager will be responsible for driving all aspects of customer success metrics across our Enterprise accounts. You will ensure the CS team consistently meets and exceeds both engagement (usage) and sales targets (renewals) through the monitoring of employee productivity and motivate the team to reach the target goal. You need to be comfortable operating within a start-up environment and can make high-quality decisions at pace.

What’s the role?

  • Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed
  • Enable successful roll-out of Perx to customer stakeholders and users, including sharing and developing relevant creative assets, brainstorming ideas, and attending customer-specific events where necessary.
  • Maintain a cadence of communicating with customers about their adoption trends, sentiment, and mining opportunities for deeper engagement
  • Identify opportunities for customers to act as Perx advocates (e.g. testimonials, case studies)
  • Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities
  • Marshall resources across the Perx org as needed to support customers’ needs
  • Represent the voice of the customer to inform our sales process and product roadmap

Who are we looking for?

  • BA/BS degree in sales and marketing or equivalent field with a minimum of 3-5 years of relevant industry experience in leading customer success, engagement and enablement roles.
  • B2B Enterprise experience across multiple verticals is a key advantage
  • In-depth knowledge & proven expertise in the area of customer success
  • Demonstrated good people management experience
  • Experience working in a SaaS start-up will be added advantage
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Highly accountable, responsible, creative thinker and problem solver
  • Great in managing complex and critical issues, internally and externally
  • Understand uncertainty, chaos and fast pace culture
  • A self-starter, self-motivated, self-directed, and self-sufficient
  • Excellent communication, interpersonal, negotiation, client and time management skills
  • Excellent attention to detail.
  • Desire to excel, passionate and enthusiastic

What's on offer?

  • Collaborative environment and the opportunity to work with one of Asia’s leading players in the Martech and Fintech space.
  • Opportunity to work with > 1Bn B2C global conglomerates in the banking, large retail, insurance and telecom sectors.
  • Work with a globally hand-picked talent of 70+ employees (21 different nationalities and counting) powering some of the largest brands in the region who leverage the SaaS platform to engage with 50Mn+ consumers each day.
  • Great career development opportunities across marketing, pre-sales and customer engagement teams offered with cross developmental training.

Only applicants that satisfies to qualifications above of that will be called upon to perform debriefing. For that, if you are interested and meet the job candidates Job Vacancy Outram 2021 PERX TECHNOLOGIES PTE. LTD. above, please submit your application before expired vacancies.

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