Job Vacancy Required Application Support Analyst System Analyst Bukit Merah December 2020 PATH INFOTECH PTE. LTD.

Information of Job Vacancy

Title of Job : Job Vacancy Required Application Support Analyst System Analyst Bukit Merah
Company Name : PATH INFOTECH PTE. LTD.
Placement : Bukit Merah
Date : 16 months ago ---> EXPIRED !
Expired : Yes

Job Vacancy Required Application Support Analyst System Analyst Bukit Merah 2020 PATH INFOTECH PTE. LTD.. Good for loyal visitors who are searching for job. Hopefully not despair stop to find a job that well suited with desire your needed. Indeed sometimes find a job that corresponding is robust in this year. On this occasion, the admin will give info Job Vacancy Required Application Support Analyst System Analyst Bukit Merah 2020 PATH INFOTECH PTE. LTD.. Here news more detail about Job Vacancy Required Application Support Analyst System Analyst Bukit Merah 2020 PATH INFOTECH PTE. LTD..

Job Vacancy Required Application Support Analyst System Analyst Bukit Merah 2020 PATH INFOTECH PTE. LTD.

Here is criteria job description that you must meet to register Job Vacancy Required Application Support Analyst System Analyst Bukit Merah 2020 PATH INFOTECH PTE. LTD. which opened earlier of this month:

Contract Duration- 12 Months Extendable

Job Location- Bedok.

Support:

  • Ensuring Agreed SLA with customers are always met.
  • Provide Level 2 and Level 3 support to end users.
  • Minimizing the reoccurrences of the issues, by detailed information sharing with users & pruning the bugs in the system.
  • Define enhancements to Operational Jobs to make it more user friendly & resilient to unexpected errors.
  • Extended support to Product/Functional Team.
  • Provide a proactive role by active & sustainable monitoring.
  • Gather user feedback/new requests & follow up action.
  • Provide necessary information to the Service Desk team to take up T1 support

Customer engagement and Satisfaction:

  • Communicate regularly with end users and business leads
  • Understand operational concerns and new changes in pipeline
  • Work closely with Level 1 Support members for speedy resolution for localized issues.

Application Environment(Infra) management:

  • Effectively engage outsource partners for optimal operational support.
  • VM/DB related support maintenance activities.

Domain Knowledge: Customer Service and Engagement, Sales and Service Management, Incident and Service Management (optional)

Technical Knowledge: Microsoft Dynamic CRM, MSSQL, SSRS Reporting, IAAS and SAAS (optional)


Contract Duration- 12 Months Extendable

Job Location- Bedok.

Support:

  • Ensuring Agreed SLA with customers are always met.
  • Provide Level 2 and Level 3 support to end users.
  • Minimizing the reoccurrences of the issues, by detailed information sharing with users & pruning the bugs in the system.
  • Define enhancements to Operational Jobs to make it more user friendly & resilient to unexpected errors.
  • Extended support to Product/Functional Team.
  • Provide a proactive role by active & sustainable monitoring.
  • Gather user feedback/new requests & follow up action.
  • Provide necessary information to the Service Desk team to take up T1 support

Customer engagement and Satisfaction:

  • Communicate regularly with end users and business leads
  • Understand operational concerns and new changes in pipeline
  • Work closely with Level 1 Support members for speedy resolution for localized issues.

Application Environment(Infra) management:

  • Effectively engage outsource partners for optimal operational support.
  • VM/DB related support maintenance activities.

Domain Knowledge: Customer Service and Engagement, Sales and Service Management, Incident and Service Management (optional)

Technical Knowledge: Microsoft Dynamic CRM, MSSQL, SSRS Reporting, IAAS and SAAS (optional)


Only registried that satisfies to conditions above of that will be called upon to perform debriefing. For that, if you are interested and meet the candidates Job Vacancy Required Application Support Analyst System Analyst Bukit Merah 2020 PATH INFOTECH PTE. LTD. above, please submit your application before expired vacancies.

Thus news Job Vacancy Required Application Support Analyst System Analyst Bukit Merah 2020 PATH INFOTECH PTE. LTD. that we can inform. hopefully info job today help you all who are seeking employment. If the info above vacancy does not well suited with your dreams, it never hurts to read information another job vacancies below. Finally, we say gratitude already visited this website, do not forget to share info this beneficial through social media. Hope you will find a job and work hard!

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