Job Vacancy service desk agent Singapore March 2020 Randstad

Information of Job Vacancy

Title of Job : Job Vacancy service desk agent Singapore
Company Name : Randstad
Placement : Singapore
Date : 30+ days ago ---> OPEN !
Expired : No

Job Vacancy service desk agent Singapore 2019 Randstad. Good for the friends who are hunting job. Hopefully not despair stop to find a job that suitable with specialties your needed. Indeed occasionally find a job that convenient is uphill in this year. On this occasion, the admin will give news Job Vacancy service desk agent Singapore 2019 Randstad. Here information more detail about Job Vacancy service desk agent Singapore 2019 Randstad.

Job Vacancy service desk agent Singapore 2019 Randstad

Here is conditions job description that you must meet to register Job Vacancy service desk agent Singapore 2019 Randstad which opened end of this month:

As a Service Desk Agent, you will be required to:

  • Perform the day-to-day activities of Service desk
  • Handling the voice calls and emails
  • Incidents, requests, events and enquiries are received, recorded, categorized and prioritized accurately in a timely manner
  • Requests are fulfilled at first call or dispatched timely to appropriate fulfilment parties
  • Use Remote Desktop tool to assist the end users as required
  • Monitor the tickets queue, Assigning/Reassigning and follow up of tickets as per SOPs
  • To diagnose and resolve software and hardware incidents, including windows operating systems and across a range of software applications
  • To install and configure new IT software
  • Support in application like Office 365, BlueJeans WebEx meeting, SharePoint, HRIS Application and SAP


You will work in a team of 4. There are 2 headcounts.
skills and experience required
To succeed in this position, you will need:

  • Min 2 years of experience in technical helpdesk / desktop support
  • Flexibility to work on shift schedules9 hours shift, 5 days in a week
    • 7 AM–4 PM shift; 8 AM–5 PM shift; or 10 AM–7 PM Shift
  • Willing to work weekends (not every weekend)
  • Experience on Outlook/Lotus Notes/any other email client is desirable
  • Experience in troubleshooting of Desktop, Laptop, Printer, Internet Browser, Network connectivity, MS-Office, VPN client etc. MDM client troubleshooting/set-up would be an added advantage


To apply online please use the 'apply' function, alternatively you may contact Melissa at melissa.low(at)randstad.com.sg
(EA: 94C3609/ R1658081)

skills helpdesk, help desk, service desk, technical support, it support, desktop qualification Min 2 years of experience in technical helpdesk / desktop support
Flexibility to work on shift schedules9 hours shift, 5 days in a week
7 AM–4 PM shift; 8 AM–5 PM shift; or 10 AM–7 PM Shift
educational requirements Associate Degree/Diploma

Only job candidates that meet to qualifications above of that will be called upon to perform debriefing. For that, if you are interested and meet the job candidates Job Vacancy service desk agent Singapore 2019 Randstad above, please submit your application before vacancies closed.

Thus information Job Vacancy service desk agent Singapore 2019 Randstad that we can inform. hopefully info job today help you all who are seeking employment. If the info above vacancy does not corresponding with your desire, it never hurts to read info another job vacancies below. Finally, we say thanks already visited this website, do not forget to share information this beneficial through social media. Hope you will find a job and work hard!

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