Job Vacancy IT Helpdesk Support Singapore March 2021 People Profilers

Information of Job Vacancy

Title of Job : IT Helpdesk Support
Company Name : People Profilers
Placement : Singapore
Date : 17 days ago ---> OPEN !
Expired : No

Job Vacancy Singapore 2021 People Profilers. Good Morning for friends who are searching for job. Hopefully not despair stop to find a job that suit with specialties your needed. Indeed once in a while find a job that fit is hard in this year. On this occasion, the admin will give news Job Vacancy Singapore 2021 People Profilers. Here information more detail about Job Vacancy Singapore 2021 People Profilers.

Job Vacancy Singapore 2021 People Profilers

Here is conditions job description that you must meet to apply Job Vacancy Singapore 2021 People Profilers which opened earlier of this month:

Job Description:

  • Provide second-level hardware and software support on a wide range of systems, including workstation hardware, specialized business applications and general productivity software
  • Provide solutions to complex questions and problems concerning Windows desktop configuration, mobile device management, networking, printing and standard desktop hardware and software
  • Responsible for issues or request from the time that they are reported, including problem recognition, research, isolation and follow-up, through resolution
  • Responsible for the input and monitoring of user calls in the call tracking system and providing regular updates to users on the status of any outstanding problems or requests
  • Analyze problems to determine trends or recurring issues and contribute to regular reporting
  • Coordinate and support project activities between functional groups
  • Occasional travel to support offsite activities
  • Provide user basic IT training and instructions relating to acceptable use of IT resources and new technologies
  • Collaborates to Regional and Corporate IT initiatives and escalations
  • Maintains asset inventory, records and documentation
  • Liaise with third-party vendors for hardware and software procurement
  • Adhere, promote and enforce company policies and standards
  • Works with APAC Infrastructure Manager and Site IT leads to ensure local systems are compliant with Company IT Policies and Standards
  • Work with APAC Infrastructure Manager and Site IT Leads to deploy new technologies and Corporate IT initiatives

Requirements:


  • 4-Year Degree or equivalent technical course and experience
  • Microsoft or Cisco training/certification is a plus
  • Minimum 4 years experience in a Desktop Support environment
  • Minimum 2 years experience in a Helpdesk/Support Center environment
  • IT Service Management and Ticketing System
  • Experience with computer hardware including network interface cards, wireless networking, memory, disk drives, processors and peripheral equipment
  • Experience with standard desktop operating systems including Microsoft Windows and MAC OS
  • Experience with basic computer networking and knowledge of TCP/IP
  • Ability to install, configure and troubleshoot computer hardware (e.g., laptop and desktop workstations, standalone and multifunction printers and copiers, etc.), software (e.g., disk imaging and wiping, Microsoft Office Suite, Antivirus, VPN, etc.), and network connectivity problems
  • Advanced knowledge of operating systems, productivity applications and peripherals
  • Ability to troubleshoot, diagnose and resolve complex desktop and network problems
  • Ability to perform remote troubleshooting and provide clear instructions
  • Excellent problem-solving and multitasking skills
  • Excellent communication skills to coordinate with customers, coworkers and all levels of management; in person, via telephone, remote or in writing
  • Experience with Windows Server, Active Directory and SCCM a plus

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.


Alternatively, you may wish to email your resume in a detailed Word format to [email protected]


We regret that only shortlisted candidates will be notified


Pte Ltd, 11 Collyer Quay, The Arcade, #13-01, Singapore 049317 Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]


Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376


ID:


Please be informed that the personal data you provided by way of your job application to will be collected, used and disclosed by or on behalf of to determine or investigate your suitability, eligibility or qualifications for employment with and/or its’ Clients and manage your application for employment with and/or its’ clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.


Required Skills:

multitasking Ticketing Remuneration Inventory Connectivity Peripherals Workstations Cards APAC Mac BASIC Computer Hardware Resume Windows Server Active Directory Instructions Operating Systems Travel Infrastructure LTD Networking Writing Troubleshooting reporting Procurement Records Vendors Windows Research Documentation Email Software Communication Microsoft Office Business Training Management


Only job candidates that meet to conditions above of that will be called upon to perform further tests. For that, if you are interested and meet the candidates Job Vacancy Singapore 2021 People Profilers above, please submit your application before closing date.

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