Job Vacancy Assistant Manager Senior Executive Customer Experience and Coordination Singapore January 2021 Agency for Integrated Care

Information of Job Vacancy

Title of Job : Job Vacancy Assistant Manager Senior Executive Customer Experience and Coordination Singapore
Company Name : Agency for Integrated Care
Placement : Singapore
Date : 10 days ago ---> OPEN !
Expired : No

Job Vacancy Assistant Manager Senior Executive Customer Experience and Coordination Singapore 2021 Agency for Integrated Care. Good for loyal visitors who are hunting job. Hopefully not despair stop to find a job that fit with interest your needed. Indeed once in a while find a job that fit is convulated in this year. On this occasion, the admin will give info Job Vacancy Assistant Manager Senior Executive Customer Experience and Coordination Singapore 2021 Agency for Integrated Care. Here news more detail about Job Vacancy Assistant Manager Senior Executive Customer Experience and Coordination Singapore 2021 Agency for Integrated Care.

Job Vacancy Assistant Manager Senior Executive Customer Experience and Coordination Singapore 2021 Agency for Integrated Care

Here is criteria job description that you must meet to submit Job Vacancy Assistant Manager Senior Executive Customer Experience and Coordination Singapore 2021 Agency for Integrated Care which opened earlier of this month:

Job Snapshot
  • Employee Type:
    Full-Time
  • Location:
    Singapore
  • Job Type:
    Other

Job Description
  • Manage and process applications, enquiries, and appeals in accordance to policy and operating guidelines
  • Handle escalated enquiries from the Contact Centre and coordinate with internal and external stakeholders to look into clients or caregivers requests and feedback to achieve closure on issues raised
  • Provide problem-solving and process support to enable timely and accurate processing of applications
  • Partner with service providers in application processing and other initiatives
  • Advocate service improvement and process changes to improve customer experience and adherence to governance
  • Support the development and user testing of system enhancements
  • Manage ad-hoc projects

Job Requirements
  • Degree in any discipline, preferably with experience in customer service
  • Good analytical, writing, and interpersonal communication skills
  • Good written and spoken English is a must. Proficiency in a second language (Mandarin, Malay, or Tamil) is an advantage
  • Excellent customer service and interpersonal skills
  • Meticulous and inquisitive attitude with strong follow-up skills
  • Team player with a high level of initiative and able to work independently and under pressure.
  • Proficiency in Microsoft Office

We regret that only shortlisted candidates will be notified.


Only participants that satisfies to conditions above of that will be called upon to perform the next test. For that, if you are interested and meet the applicants Job Vacancy Assistant Manager Senior Executive Customer Experience and Coordination Singapore 2021 Agency for Integrated Care above, please submit your application before not applicable.

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