Job Vacancy Engineering Team Lead Ticketing Product Singapore March 2021 Zendesk

Information of Job Vacancy

Title of Job : Engineering Team Lead, Ticketing Product
Company Name : Zendesk
Placement : Singapore
Date : 18 days ago ---> OPEN !
Expired : No

Job Vacancy Singapore 2021 Zendesk. Good Afternoon for my friends who are searching for job. Hopefully not despair stop to find a job that fit with qualifications your needed. Indeed somewhile find a job that fit is tough in this year. On this occasion, the admin will give news Job Vacancy Singapore 2021 Zendesk. Here news more detail about Job Vacancy Singapore 2021 Zendesk.

Job Vacancy Singapore 2021 Zendesk

Here is conditions job description that you must meet to register Job Vacancy Singapore 2021 Zendesk which opened end of this month:

Job Description

is looking for a Team Lead to join the Ticketing Product team! Our team focuses on the product concerns for ’s core product: The Support Ticket. We are a full-stack team responsible for making sure admins, agents and end-users alike are capable of communicating easily and safely through ’s ticketing process. Along with building new features for our customers, our job is to ensure our systems are reliable, scalable and fast.

As a Team Lead, you will be responsible for managing a small and growing team. You will utilize both your leadership and your technical expertise to guide and enable the team of hardworking engineers. Your job will include managing your team’s health and meeting regularly 1 on 1 to mentor and coach your team members. You will empower and collaborate with the team to build and design services to support ’s largest customers. You will also work closely with Design and Product to plan your teams projects.

What you get to do every day:
  • Make a complex ticketing system easy to understand and customizable to serve a multitude of customer needs.

  • Foster an inclusive culture within the team and support engineers from a variety of backgrounds

  • Create an environment that is conducive to happy and productive work for your team

  • Support your team members in their individual goalstechnical, career and personal

  • Work closely with a cross-functional team to shape the future of the product

  • Participate in all phases of the software lifecycle, from design to delivery

  • Help your team to continuously improve productivity

  • Help create the processes that are right for your team, and make sure they’re followed

  • Contribute to technical discussions when needed

  • Proactively seeking out and help engineering teams to achieve their goals as well as looking towards the future to find opportunities to improve reliability and code

  • Work in a dynamic, agile team where standard methodologies for delivering excellence and high availability software is everything

What you bring to the role:
  • Practical web development skills you are able to apply in a large, well-established code ecosystem.

  • Experience managing and leading software engineering teams

  • Strong technical skills, and experience working on fullstack systems

  • Systematic problem solving approach, coupled with a strong sense of ownership and drive

  • A passion for sustaining a healthy and effective work environment

  • Curiosity in technology and customer discovery. You want to know everything about our product and how it runs so you can help deliver the best experience possible to our customers. You see knowledge gaps as an opportunity to learn not an area to avoid.

  • Eagerness to collaborate with others across the company to find the best solution. You will have amazing coworkers and the optimal path to success involves learning from and utilizing their expertise.

  • Empathy and communication skills to make sure you and those around you have a clear understanding of what we are trying to accomplish.

  • A team-first mentality

  • Bachelor’s Degree in Computer Science, Engineering, or equivalent

Nice to have:
  • Experience with JavaScript frameworks, especially React using Redux and Apollo Client

  • Experience with general purpose programming languages, especially Ruby

  • Experience with MVC frameworks, especially Rails

  • Experience with relational data stores

  • Experience with code versioning tools, especially Git

builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

More than 150,000 paid customer accounts in over 150 countries and territories use products. Based in San Francisco, has operations in the United States, Europe, Asia, Australia, and South America.

Interested in knowing what we do in the community? Check out the Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities.
is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment at are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that may collect your personal data for recruiting, global organization planning, and related purposes. 's Candidate Privacy Notice explains what personal information may process, where may process your personal information, its purposes for processing your personal information, and the rights you can exercise over ’s use of your personal information.

Only registried that satisfies to qualifications above of that will be called upon to perform stage test. For that, if you are interested and meet the participants Job Vacancy Singapore 2021 Zendesk above, please submit your application before not applicable.

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