Job Vacancy Head Collections and Recoveries Singapore January 2021 Standard Chartered
Information of Job Vacancy
Title of Job : Job Vacancy Head Collections and Recoveries Singapore Company Name : Standard Chartered Placement : Singapore Date : 12 days ago ---> OPEN ! Expired : No
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Job Vacancy Head Collections and Recoveries Singapore 2021 Standard Chartered
Here is requirements job description that you must meet to meet Job Vacancy Head Collections and Recoveries Singapore 2021 Standard Chartered which opened earlier of this month:
Primary Location: ASEAN & South Asia-Singapore-Singapore
Employee Status: Permanent
Posting Date: 05/Jan/2021, 12:51:51 AM
Unposting Date: 04/Feb/2021, 5:59:00 PM
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East. To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behavioursdo the right thing, better together and never settleas well as our brand promise, Here for good. We're committed to promoting equality in the workplace and creating an inclusive and flexible cultureone where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base. The Role Responsibilities Strategy & Governance
Leads in the development of the overall strategic direction, operating budget, delivering business objectives, and overall people management for Collections and recoveries.
To have an adequate and relevant collection strategy which commensurate with the size and risk of the portfolio.
Drives collaboration and deliver synergies across all Collections teams, credit risk teams and stakeholders.
Communicate, on a regular basis, to counterparts in Credit Risk functions and business teams on market intelligence and/or significant shifts in customer segments, behavioural patterns etc to facilitate timely revisions to policies, procedures and business strategies where required.
To adhere and comply with Local Regulator Guideline, Global Credit Standard, Credit Policy Manual and Collection Process Standards.
Accountable for satisfactory closure of issues/gaps arising from Internal Audits, Business Risk Reviews, peer reviews, third party agency audits and regulatory reviews
Keeps abreast of emerging issues, industry trends and evolving regulatory requirements and oversees the establishment and delivery of respective requirements.
Process & Operations
To ensure effective utilization of resources with objectives of minimizing credit losses, maximizing recovery and managing costs.
Review and ensure adequate and accurate collections performance & cost MIS and KPIs are in place and prepared in a timely manner, to facilitate performance management of the Collections Department
Responsible for preparing the plan to deliver on Loan Impairment budget for the year.
Manage costs within budget and forecasts; understand costs drivers, trends & seasonality, and monthly budget/actual/forecast variances. Accountable for accuracy of cost submissions to Credit Risk Finance, and Group CB Risk
Be robust and support scale, drive standardization and automation.
To ensure that all collections activities are carried out in compliance with the agreed standards and with due recognition of the regulatory guidelines within the country and the overall OR framework.
Liaise with Collection & MIS Hub where appropriate to maximise benefits of centralisation.
Uphold customer engagement and conduct principles of during customers interactions.
To maintain the highest standard of vendor governance.
Responsible for outsourcing matters and providing guidance to outsourcing owners on applicable policies and regulations to ensure compliance.
Ensure timely escalation of any outsourcing risk and tabling of any new/incremental outsourcing activities to appropriate risk forum. To work with outsourcing owners to ensure adequate on-boarding due diligence, governance oversight on outsourced activities and updating of outsourcing inventory.
Ensure adherence to the OR Assurance Framework in the identification, assessment, mitigation and control and monitoring of risk. Ensure adequate traction, track and follow through management actions to mitigate identified operational risks exposure.
Tools and technology
Making optimal use of all collection tools and using analytics and data segmentation to enhance collection efficiency.
Ensuring constant development of system capability to enhance operating process.
To ensure that portfolio analysis conducted by the Credit team is fully leveraged for collections activity.
Champion continuous process improvements, up skill collection techniques, upgrade collection tools, optimize collections systems.
People and Talent
Maintain an organization structure that is aligned with Group Target Operating Model (TOM).
Employ, engage and retain high quality people
Ensure a fair remuneration framework is implemented within Collections and staff rewards are in line with their performance against those responsibilities and objectives.
Lead through example and build the appropriate culture and values within the Function and across the wider organization.
Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the teams to achieve outcomes set out in the Bank’s Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Group Retail Risk Team
Country CRM & Collections Team
Country Business Teams
Country Legal & Compliance
CCRO and team
Regional and Functional Business Operational Risk Managers
At least 15 years of functional risk experience in the areas of Retail Banking, preferably with prior experience in Collections and Recoveries.
Minimum Bachelor’s university degree, preferably in the discipline of Banking and Finance, Economics or Accounting.
Good knowledge of banking practices, Retail Banking lending products, judicial system and procedures and portfolio management
Ability to manage and support a large team within a time-sensitive and demanding environment.
Proven leadership skills.
Excellent communication skills
Apply now to join the Bank for those with big career ambitions. To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
Only job candidates that meet to conditions above of that will be called upon to perform debriefing. For that, if you are interested and meet the job candidates Job Vacancy Head Collections and Recoveries Singapore 2021 Standard Chartered above, please submit your application before limit registration.
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