Job Vacancy CUSTOMER SERVICE MANAGER Singapore September 2020 Collins Aerospace

Information of Job Vacancy

Title of Job : Job Vacancy CUSTOMER SERVICE MANAGER Singapore
Company Name : Collins Aerospace
Placement : Singapore
Date : 11 months ago ---> EXPIRED !
Expired : Yes

Job Vacancy CUSTOMER SERVICE MANAGER Singapore 2020 Collins Aerospace. Good Morning for my friends who are need job. Hopefully not despair stop to find a job that suitable with specialties your needed. Indeed once in a while find a job that suitable is tough in this year. On this occasion, the admin will give info Job Vacancy CUSTOMER SERVICE MANAGER Singapore 2020 Collins Aerospace. Here info more detail about Job Vacancy CUSTOMER SERVICE MANAGER Singapore 2020 Collins Aerospace.

Job Vacancy CUSTOMER SERVICE MANAGER Singapore 2020 Collins Aerospace

Here is conditions job description that you must meet to fill Job Vacancy CUSTOMER SERVICE MANAGER Singapore 2020 Collins Aerospace which opened earlier of this month:

Date Posted:

2019-10-06-07:00

Country:

Singapore

Location:

39 Changi North Crescent, Singapore

KEY RESPONSIBILITIES

  • Develop strong and trusted relationships with customers through timely and accurate communications
  • Coordinate with internal teams to create “Customer Experience” value to the team – creating customer plan including specific responsibilities of each team to better create this value
  • Drive and establish business process standardization between the value streams and product structures
  • Act as a subject matter expert and support Value Stream Managers in functionally managing their teams of Customer Account Managers
  • Works with Customer Service team to drive process improvement
  • Analyze customer satisfaction metrics to establish ways to improve and drive the “Customer Experience” culture
  • Provides proper contract and warranty fulfilment, ensuring that company policies, legal requirements, and customer specifications are met
  • Act as an escalation point for all issues on customer service, driving the “Customer Experience” culture within the organization
  • Work closely with Customer Support team in following up with new business proposals

REQUIREMENT:

  • This position requires a Degree in Business Administration/ Marketing or equivalent
  • At least 3 years of experience in Customer Service or a customer-interfacing role
  • Candidates with experience in dealing with multiple business units/requirements and/or matrix reporting will be considered favourably
  • Excellent written and oral communications
  • Excellent presentation and influencing skills
  • Ability to build rapport and collaborate with different levels of stakeholders
  • Perform well in high-pressure situations and a fast-paced environment
  • Ability to accommodate to business travel requirements


Only candidates that satisfies to qualifications above of that will be called upon to perform further tests. For that, if you are interested and meet the job candidates Job Vacancy CUSTOMER SERVICE MANAGER Singapore 2020 Collins Aerospace above, please submit your application before job expired.

Thus information Job Vacancy CUSTOMER SERVICE MANAGER Singapore 2020 Collins Aerospace that we can inform. hopefully information job today help you all who are seeking employment. If the info above vacancy does not appropriate with your qualifications, it never hurts to read info another job vacancies below. Finally, we say thank you so much already visited this website, do not forget to share info this beneficial through facebook dan twitter. Hope you will find a job and work hard!

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