Job Vacancy Incident Manager VP Leading International Bank Singapore February 2020 Evolution Recruitment Solutions

Information of Job Vacancy

Title of Job : Job Vacancy Incident Manager VP Leading International Bank Singapore
Company Name : Evolution Recruitment Solutions
Placement : Singapore
Date : 30+ days ago ---> OPEN !
Expired : No

Job Vacancy Incident Manager VP Leading International Bank Singapore 2019 Evolution Recruitment Solutions. Good Afternoon for the loyal visitors who are searching for job. Hopefully not despair give up to find a job that suit with qualifications your needed. Indeed somewhile find a job that corresponding is uphill in this year. On this occasion, the admin will give news Job Vacancy Incident Manager VP Leading International Bank Singapore 2019 Evolution Recruitment Solutions. Here information more detail about Job Vacancy Incident Manager VP Leading International Bank Singapore 2019 Evolution Recruitment Solutions.

Job Vacancy Incident Manager VP Leading International Bank Singapore 2019 Evolution Recruitment Solutions

Here is qualifications job description that you must meet to fill Job Vacancy Incident Manager VP Leading International Bank Singapore 2019 Evolution Recruitment Solutions which opened earlier of this month:

Would you be interested in working for a global investment bank managing a top tier Command/Control team?
Our client is looking for a strong and experienced Incident Manager to join them in enabling operational excellence through the detection, prediction and prevention of customer and business impacting incidents and to restore service as quickly as possible when disruptions occur. You will ultimately be taking full ownership in ensuring that technology incidents are restored in the shortest amount of time and communicated/escalated appropriately.
Key Responsibilities
Manage a team of Command / Control associates.
Accountability for all incident triage and communication activities emanating from the Command Centre.
Provide clear, crisp executive level updates as required.
Conduct regular incident reviews with the aim of streamlining and improving incident response.
Provide leadership oversight and direction on all Command / Control activities.
Ensure a systematic process is followed for the lifecycle of all incidents managed by Command / Control.
Assess incident priority/impact with the line of business ensure timely escalations to CTO leadership.
Activate and manage the Incident WAR Room as required.
Key Requirements
5 years leading an enterprise technology function
Clear Understanding of ITIL principles
Able to manage complex incident with high pressure
Self-motive and able to activate required support group within organization and vendors
Ability to bring multiple stakeholders together, directly address issues to reach consensus / decisions, and demonstrate personal courage
Solid understanding of Incident Management process
Ability to understand KPIs, SLAs and its importance to customer’s business
Ability to operate and maintain clear and focused thinking under stressful/high pressure situations
Ability to translate technical information into “Kitchen English”
Ability to quickly grasp and assess business impact by clear and thorough probing of stakeholders
Ability to derive work-streams and actions based on the inputs provided by the support teams
Exceptional verbal and written communication skills
Experience of having worked on Service Management Tools e.g. BMC Remedy, ServiceNow

Only job candidates that satisfies to qualifications above of that will be called upon to perform further tests. For that, if you are interested and meet the participants Job Vacancy Incident Manager VP Leading International Bank Singapore 2019 Evolution Recruitment Solutions above, please submit your application before limit registration.

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