Job Vacancy Customer Service Associate MacPherson March 2021 DINDINN CORPORATION PTE. LTD.

Information of Job Vacancy

Title of Job : Customer Service Associate
Company Name : DINDINN CORPORATION PTE. LTD.
Placement : MacPherson
Date : 3 days ago ---> OPEN !
Expired : No

Job Vacancy Customer Service Associate MacPherson 2021 DINDINN CORPORATION PTE. LTD.. Good Afternoon for friends who are hunting job. Hopefully not despair give to find a job that corresponding with desire your needed. Indeed often find a job that well suited is not easy in this year. On this occasion, the admin will give info Job Vacancy Customer Service Associate MacPherson 2021 DINDINN CORPORATION PTE. LTD.. Here news more detail about Job Vacancy Customer Service Associate MacPherson 2021 DINDINN CORPORATION PTE. LTD..

Job Vacancy Customer Service Associate MacPherson 2021 DINDINN CORPORATION PTE. LTD.

Here is criteria job description that you must meet to fill Job Vacancy Customer Service Associate MacPherson 2021 DINDINN CORPORATION PTE. LTD. which opened end of this month:

  • [CANDIDATES WHO REQUIRE WORK PASSES NEED NOT APPLY]

We are inviting individuals who share our values of constantly doing things that make sense, willing to face challenges, making necessary sacrifices, and adapt to changes.

The ideal candidate is someone who has a client-centric mindset and is capable of analyzing customer behavior in a dynamic environment.

As a Sales Support Specialist, your primary focus will be cultivating strong client relationships. You will bridge the gap between merchants, key business stakeholders, and customers. You are expected to have strong interpersonal and communication skills to collaborate across departments in enhancing the effectiveness and efficiency of the business operations and sales strategies.

Therefore, a commitment to overcome difficult challenges and the conviction to serve merchants and users are must-have qualities.

Responsibilities:

  • Conduct comprehensive research for all merchants which are in Singapore that are suitable for our products and services.
  • Find solutions for all the problems that occur during the operation hours of all existing merchants which include physically being at merchants’ business locations as soon as problems appear.
  • Create new merchant accounts and menu descriptions using programmatic tools when launching new restaurants on DinDinn platform.
  • Responsible for proper merchant onboarding by being physically present at every new merchant’s site for roughly two weeks to assist on matters relating to taking orders, serving their customers, and guiding merchants on the operation of the merchant app while introducing and explaining the DinDinn customer app to new and existing users.
  • Analyze feedback from both merchants and their customers to provide solutions on how current approaches can be improved.
  • Answer customer service phone at all times to solve all the problems instantaneously for both merchants and app users in a very efficient and effective manner.
  • Provide support for day-to-day operations as required.
  • Perform ad-hoc duties as assigned (Admin & HR related).

Key Qualifications:

  • Exceptional analytical and problem-solving skills while capable of working under pressure.
  • Exhibits strong communication, relationship management, and customer retention skills.
  • A great team player who can work with internal and external partners with an immense amount of curiosity to learn from the best practices.
  • Ability to manage time, smartly organize work priorities, and multi-task in an efficient and effective manner.
  • Self-motivated and able to work independently with minimal supervision.
  • Good computer literacy and proficient in Microsoft Word, Excel, PowerPoint, etc.

Only applicants that satisfies to conditions above of that will be called upon to perform the next test. For that, if you are interested and meet the applicants Job Vacancy Customer Service Associate MacPherson 2021 DINDINN CORPORATION PTE. LTD. above, please submit your application before limit registration.

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